Privacy Policy

1. Data Controller

Responsible for data processing on this website:

2. Collection and Storage of Personal Data

2.1 When Visiting the Website

When you access our website, information is automatically sent to our website's server by the browser on your device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automated deletion:

• Date and time of access
• Name and URL of the retrieved file
• Browser used and, if applicable, the operating system of your computer

The aforementioned data is processed by us for the following purposes:

• Ensuring a smooth connection to the website
• Ensuring comfortable use of our website
• Evaluation of system security and stability

This website uses the web analytics service Matomo, which operates without cookies. The analysis is based on our legitimate interest in optimizing our web offering in accordance with Art. 6 para. 1 lit. f GDPR. IP addresses are anonymized so that direct personal identification is excluded.

2.2 When Using the Contact Form

For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. The following information is required:

• First and last name
• Email address
• Subject of inquiry
• Message
• Optional: Order number

The data processing for the purpose of contacting us is carried out according to Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent.

2.3 When Ordering Products

For the processing of your order, we collect the following data:

• Name and address
• Email address
• Payment information (processed via Mollie)
• Design settings for your poster

The uploaded GPS data remains with the user.

Data processing is based on Art. 6 para. 1 lit. b GDPR for contract fulfillment and implementation of pre-contractual measures.

3. Data Disclosure

Your personal data will not be transmitted to third parties for purposes other than those listed below. We only pass on your personal data to third parties if:

• you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR
• the disclosure is necessary in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR for the assertion, exercise or defense of legal claims
• the disclosure is necessary in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR for the processing of contractual relationships with you

3.1 Payment Service Provider

3.2 Print Service Provider

4. Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.

We only use technically necessary cookies that are required for the operation of the website:

• Session cookies to maintain your session
• CSRF token to protect against cross-site request forgery attacks
• Shopping cart cookies to store your product selection

These cookies are automatically deleted after you close your browser session. Consent is not required for this.

5. Analytics Tools

We use Matomo, an open-source software for statistical analysis of user access. Matomo is operated exclusively on our own server (matomo.tracktoprint.com) – no data is passed on to third parties. The analysis is carried out without cookies and without persistent user IDs. Your IP address is anonymised before storage (IP masking). Consent is therefore not required. You can object to data collection at any time by activating "Do Not Track" in your browser – we respect this signal.

6. Your Rights

You have the following rights with regard to your personal data:

• Right to information - You can request information about your personal data processed by us
• Right to rectification - You can request the correction of incorrect or completion of incomplete data
• Right to erasure - You can request the deletion of your personal data
• Right to restriction - You can request the restriction of the processing of your personal data
• Right to data portability - You can request that we provide you with your data in a structured, common format
• Right to object - You can object to the processing of your data

You also have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data.

7. Storage Duration

We only store your personal data for as long as is necessary for the fulfillment of the pursued purposes or as long as statutory retention periods exist.

• Contact requests: Until your request is fully processed, then deletion
• Order data: 10 years (statutory retention obligation according to HGB/AO)
• GPS data: Werden in deinem Browser verarbeitet und nicht von uns gespeichert
• Server log files: Automatic deletion after 7 days

8. Data Security

Within the website visit, we use the common SSL procedure (Secure Socket Layer) in connection with the highest encryption level supported by your browser. As a rule, this is 256-bit encryption.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties.

9. Currency and Amendment of this Privacy Policy

This privacy policy is currently valid and has the status of November 2025. Due to the further development of our website and offers or due to changed legal or official requirements, it may become necessary to change this privacy policy. The current privacy policy can be accessed and printed out by you at any time on the website.